Job Details

The Information Technology Management Assistant provides technical and analytical support for information systems, database management, and training technology environments in alignment with mission requirements supporting Department of Defense (DoD) training and program operations. This position supports the development, implementation, and maintenance of IT systems and data environments used to support training development, program management, and organizational operations.

The Information Technology Management Assistant analyzes and defines data requirements and specifications to support system and program needs. The position supports the design, development, normalization, and implementation of databases to ensure efficient data storage, retrieval, and management.

The role is responsible for supporting database administration activities, including installation, configuration, monitoring, performance tuning, backup, and recovery of database systems. The Information Technology Management Assistant assists in maintaining database management system software and ensures system reliability, integrity, and performance.

The Information Technology Management Assistant supports planning for future data capacity requirements and assists in developing and administering data standards, policies, and procedures. The position may also support the development and implementation of data mining and data warehousing solutions to enhance data analysis and reporting capabilities.

The position evaluates and provides recommendations on emerging database technologies and system architectures to improve system performance and scalability. The role ensures the application of information security and information assurance policies, principles, and practices in all aspects of data management and system operations.

The Information Technology Management Assistant analyzes system requirements based on business needs, risks, and cost considerations. The position supports the evaluation, selection, installation, and validation of system software, including compilers, utilities, and related tools, and assists in integrating hardware and software components within the systems environment.

The role monitors and fine-tunes system performance and supports the evaluation of new systems engineering technologies and their impact on the operating environment. The Information Technology Management Assistant ensures that cybersecurity and information assurance requirements are incorporated into all system and data management activities.

Additionally, the position supports training development environments and IT systems used for instructional delivery, collaborating with program staff and technical teams to ensure systems effectively support mission and training objectives.

Required

• Minimum of five (5) years of experience supporting information technology systems, database management, or related technical support activities.
• Knowledge of information security and information assurance principles and practices as applied to IT systems and data management.
• Strong analytical and problem-solving skills with the ability to assess technical requirements and recommend solutions.
• Proficiency using Microsoft Office 365 Suite and other enterprise tools to support documentation and reporting.
• Strong written and verbal communication skills, including the ability to document technical processes and communicate with technical and non-technical stakeholders.
• Ability to work independently and collaboratively while managing multiple priorities in a fast-paced environment.

Preferred

• Experience supporting Department of Defense (DoD) or U.S. Navy IT and training environments.
• Experience supporting systems aligned with Naval Education and Training Command training programs.
• Familiarity with enterprise database platforms, data management tools, or cloud-based data environments.
• Experience supporting learning management systems (LMS), training systems, or instructional technologies.
• Experience supporting cybersecurity frameworks and compliance requirements in government systems.
• Experience evaluating and implementing emerging technologies within enterprise IT environments.

Education

Bachelor’s degree in Information Technology, Computer Science, Information Systems, Data Management, or a related field.

Equivalent relevant experience supporting database management, systems administration, or information technology environments may be considered in lieu of formal education where appropriate.